General
Can I change the format of my time?
Yes, you can easily change the time format to military or AM/PM. Step 1: Navigate to settings in the top left of your profile at QuickMinutes.com Step 2: Under the profile section, select your preferred form and then click 'Update'.
Calendar view in Events list
From the calendar view in QuickMinutes you can: 1. Create meetings Click on the green button '+' button On a day where you have no meetings, you will see the 'create meeting' button in the calendar. For meetings you don't have in QuickMinutes yet you ...
Recent changes to the Groups List
Overview In the new group list update, we have made some changes to improve your meeting experience in QuickMinutes. To gain full value from this update we highly recommend to integrate your calendar. Read more here on what this means. Watch our ...
How to clear my Safari cache on an iPad/iPhone?
Step 1: Launch the 'Settings app' on your iPad. Step 2: Find the 'Safari' option & click on this. Step 3: Scroll down to the end of the right panel and you will see 'Clear History and Website Data'. Step 4: Confirm this and your cache has now been ...
How to clear my browser cache in Chrome on an iPad/iPhone?
Clearing your cache means deleting the information related to your device when visiting a new site or opening an app. To do this: 1. Open the browser. 2. On the screen you will see three dots > Click on this. 3. Choose History from ...
How to improve email deliverability?
At QuickMinutes we use the fully GDPR compliant company Sendinblue to deliver transactional emails that are triggered by actions performed within the application. For example, meeting participants will receive an email with meeting information when ...
How to check for Console errors?
If you are reading this it is likely that we need further information in debugging your issue. Following the steps below will assist us in this process. 1. Navigate to the QuickMinutes page where the error/issue is occurring. Then 'Right click' ...
QM Support Channels
The current support options are available for QuickMinutes users: Email: support@quickminutes.com In-App: https://quickminutes.com/app#/support QM Knowledge Hub: https://support.quickminutes.com/portal/en-gb/kb/qm-support QM Chatbot on our homepage. ...
Where can I control the notifications I receive?
You can control the notifications on your QuickMinutes profile, notifications can be enabled or disabled by; 1. Clicking your profile on the top right 2. Go to settings and select notification preferences. 3. Enable or disable notifications as you ...
How do I ensure emails are going to my primary / focused inbox?
If an email relating to QuickMinutes sent by your group admin has not delivered to your primary inbox follow the below steps to avoid it happening again: Google Users 1. Email is in Spam > Drag and drop this email to your primary inbox. 2. Email is ...
Can I customize the code of conduct for my organisation?
No, you cannot customize the code of conduct supplied by QuickMinutes.com 1. The QuickMinutes code of conduct form must be signed & agreed by all members of your organisation, but it cannot be customtised or edited in any way.
Who can see my profile details?
The following types of group members can see different areas of your profile details & data: 1. Fellow group members will be able to view agenda, minutes, files you upload, links you attach and where necessary share them. 2. Fellow group members will ...
How do I get a list of all data associated with my account?
To attain a list of all data associated with your account, please follow the instructions below. 1. The account owner can attain all the data associated with their account at any time by giving written notice to support@quickminutes.com or ...
How do I delete my account?
Sign in to QuickMinutes.com and navigate to settings by clicking your profile on the top left. Click 'Delete My Account' on the bottom right and then click OK
How do I easily onboard my entire organisation?
1. Generally users are added to your QuickMinutes subscription through meeting invitations. 2. However, if you wanted to be more proactive with respect to onboarding and publicising the platform within your organisation then you can simply enable ...
Microsoft Single Sign On (SSO)
You will receive a QuickMinutes invitation link in your inbox if you have; 1. Been invited to QuickMinutes by a colleague 2. Signed up for a QuickMinutes account You can register your QuickMinutes account using Microsoft Single Sign ...
Google Single Sign On (SSO)
You will receive a QuickMinutes invitation link in your inbox if you have; 1. Been invited to QuickMinutes by a colleague 2. Signed up for a QuickMinutes account You can register your QuickMinutes account using Google Single Sign On (SSO) by ...
Email & Password
You will receive a QuickMinutes invitation link in your inbox if you have; 1. Been invited to QuickMinutes by a colleague 2. Signed up for a QuickMinutes account You can register your QuickMinutes account by using a traditional email and password. ...
Open All Document
If you have clicked "open all" and only one document has opened, the default setting of your browser has blocked multiple tabs opening at once. There are two solutions for this issue. When you click "Open All", you should see a pop up on the top ...
QuickMinutes: External Member Access
Inviting external members to your QuickMinutes group is simple; 1. Invite external member 2. External member receives invitation / activation link to their inbox 3. External member completes their QuickMinutes registration with their preferred ...
QuickMinutes Calendar View
What file types / formats / file sizes does QuickMinutes support?
The following file types are supported by the QuickMinutes platform. Format File Extension Auto Detection Adobe Portable Document format *.pdf Yes Microsoft Word format *.doc, *.dot Yes Microsoft Word Open XML format *.docx, *.docm, *.dotx, *.dotm ...
Search for Meetings / Agendas / Users and Documents in Meeting Pack
The following areas are fully searchable on QuickMinutes; Searching Groups / Committees / Boards 1. Search for all groups, committees and boards. Please note that you will only be able to access / search for groups that you have been added to. ...
Why doesn't QuickMinutes support Internet Explorer?
1. Microsoft Internet Explorer is a web browser that has been replaced by Microsoft Edge when it was no longer able to compete with other modern web browsers. Microsoft Internet Explorer was one of the internet's earliest victims to 'meme' culture ...
How do I update my profile?
You can update your profile by following the below steps: Click 'Profile Photo' in the top left Navigate to settings Update Profile Information Click 'Update' and you are all set
What are 'Tool Tips'?
1. Tool Tips are information snippets that appear when you hover over a button or text with your cursor. The are designed to help you understand what is happening within the application. 2. Tool Tips can disabled or enabled by; -Clicking your ...
What is Dark Mode?
1. Dark mode is colour scheme which is softer on the eye and good for battery life. 2. Click on your profile photo (top right) and then toggle for dark mode.