How do I ensure emails are going to my primary / focused inbox?

How do I ensure emails are going to my primary / focused inbox?

If an email relating to QuickMinutes sent by your group admin has not delivered to your primary inbox follow the below steps to avoid it happening again:

Google Users
1. Email is in Spam > Drag and drop this email to your primary inbox.
2. Email is in your Promotions tab > Drag and drop this to your Primary tab.

Microsoft Users
1. Email is in Other > Drag and drop this to your Focused inbox. 

Once you have moved the email to your main inbox, it will now deliver all emails here. 

If this issue is still happening or you want to add another layer to ensure emails will deliver correctly:
1. Contact your IT department.
2. Send them the link to the article here to review. 
3. They will update your organisations corporate settings and this improves deliverability further.

If you have any further queries or need support on this then please email us at: Support@quickminutes.com
    • Related Articles

    • What is my Primary Organisation?

      1. You can choose one organisation as your Primary Organisation.   This is the organisation that you best identify with. 2. You can have a relationship with multiple organisations but; - Your Primary Organisation logo will appear in the top left. - ...
    • How do I create an account after being added to a group in QuickMinutes?

      When a group administrator adds you to the group you will receive an activation link in your inbox. To register your QuickMinutes account: 1. Click on the activation link 2. Enter in your personal details 3. Accept the privacy settings 4. You will ...
    • Chairperson Role

      1. A chairperson is the primary role that presides over the group. An admin may decide to assign special privileges to the chairperson (sharing draft minutes for approval etc).
    • I'm transitioning my meetings to QuickMinutes, now what?

      Accessibility:  QuickMinutes is a web application that is accessible at QuickMinutes.com. More info on accessibility can be found here.  Training: One to One training can be booked here. Register for our onboarding webinar here. Running Your First ...
    • How do I reset my QuickMinutes password?

      1. Click on 'Forgot your password'. 2 . Enter your registered email id. 3. Check your email inbox for the password reset link. 4. Click on the link sent in your email. 5. You will be directed to the Reset Password page. 5. Enter your new password. It ...